Monday, January 12, 2009

Fantastico, PHPList and blank pages

I’ve lately had a few clients complaining about their PHPList installs not working properly when using Fantastico, I tried it out myself and it does indeed seem to be somewhat broken. Usually when you go the adminstration page, it simply shows and empty page and if you view the source for that page, it contains something along of these lines:

The cause of this problem seems to usually be a default Fantastico setting that is not properly set, to fix this, you will need to edit your /config/config.php and replace the following:

define("PLUGIN_ROOTDIR","/tmp");

With the following, of course replacing username by your cPanel username and making sure that the path for your account is correct (sometimes, it’s home2 instead of home).

define("PLUGIN_ROOTDIR","/home/username/tmp");

After a few days of research on this and a few angry clients, it’s all figured out so I guess why not share them with other system administrators, it’ll save them some trouble!

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