Friday, January 18, 2008

Cpanel Load Error

ERROR
-----
MPORTANT: Do not ignore this email.
This is cPanel stats runner on server.northstarhost.com!
While processing the log files for user advtrans, the cpu has been maxed out for more than a 6 hour period. The current load/uptime line on the server at the time of this email is
07:29:17 up 8 days, 20:04, 0 users, load average: 6.54, 5.86, 5.90


SOLUTION

The problem is that when the server processing the stats for the user xxxx, it causing the load in the server. You should have to disable the stats for that user or disable the stats generation in a particular time. eg disable the stats in 07:29:17. You can do it by

# Look in "Server Configuration".
# Choose "Statistics Software Configuration".
# Scroll down to "Statistics Processing Configuration Summary".
# Click on "Configure Statistic Process Time Schedule".
# Tick the boxes to denote the times during which stats should not be run.
# Click "Save", and exit.


If you donot wans the stats programs you can disable it at

# Open WHM and find the "Server Configuration" listing.
# Click on "Tweak Settings".
# Scroll down to "stats Programs"; untick the boxes.
# Scroll down to the bottom; click "Save", and exit

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